Yes! Có! Ναι! The Philly311 Mobile App Can Translate to Sixteen Languages!

Philly311 is proud to announce that the Philly311 Mobile App is now available in sixteen different languages.

This is functionality is needed in Philadelphia. 2010 Census data showed that 21% of Philadelphians are non-English speakers. For too long this community has faced challenges connecting with and receiving city services. Now Philadelphia’s multicultural community can use the mobile app as it was intended—as a tool for empowerment.

As the app detects a phone’s language setting, if you’re an English speaker, you won’t see this translation in effect. The Philly311 team was so excited to see this functionality in action, however, that they asked Assistant Manager (and Dominican Republic native) Pedro Cedeno to take the app on a test drive.

Here are a few action shots:

Picture 419

Picture 421

The Philly311 Mobile app has translation functionality that is unique from other 311 mobile applications. The app is able to translate communications to and from city government as well as from other app users. That means that an Arabic user has a Cantonese neighbor, the two can comment (and read eachother’s comments) on the same entered service request.

Upon the official announcement of the app, Mayor Michael A. Nutter said, “My Administration is committed to providing an open government for all citizens.”

Now with the Philly311 Mobile App, Philadelphians can communicate with city government in Spanish, Mandarin, Cantonese, Korean, Russian, Cambodian (Khmer), Italian, Vietnamese, Arabic, French, German, Greek, Turkish, Serbian, Polish and French.

Mayor Nutter continued, ““The expanded number of languages enables more citizens to connect with City government and access services and information. I applaud the many partners and offices that have been involved in this effort, including the Managing Director’s Office, Philly311, the Office of Innovation and Technology and PublicStuff.”

Read the City of Philadelphia’s press release here.

Download the Philly311 Mobile App here.

8 thoughts on “Yes! Có! Ναι! The Philly311 Mobile App Can Translate to Sixteen Languages!

  1. Pingback: Who We Are: Sheryl Johnson | The MDO Digest

  2. Pingback: Philly Wins 2 PTI Technology Solutions Awards | The MDO Digest

  3. Pingback: Independence Day 2013: A True Celebration of America | PhillyInnovates

  4. Pingback: Philly311 Releases Language Assistance Widget | PhillyInnovates

  5. Pingback: Stay Cool with the Philly311 Mobile App! | PhillyInnovates

  6. Pingback: Happy One Year Annivsary to the Philly311 Mobile App! | PhillyInnovates

  7. Hi! I know this is kinda off topic nevertheless I’d figured
    I’d ask. Would you be interested in exchanging links or maybe guest writing a blog post or
    vice-versa? My website discusses a lot of the same topics as yours and I believe we could greatly benefit from
    each other. If you might be interested feel
    free to send me an email. I look forward to hearing from you!
    Terrific blog by the way!

  8. Pingback: Independence Day 2013: A True Celebration of America | richnegrin

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s