As the Managing Director’s Office’s Customer Service Officers Program is well underway, its necessary to highlight the committed public servants who have volunteered their time to ensure customer service excellence in their departments. These Customer Service Officers have conducted focus groups and developed customer service plans so that city government can provide an outstanding level of service to both internal customers and every Philadelphia citizen. Please enjoy the highlight of CSO Monique Brinson.
Monique is an Administrative Specialist in Philadelphia’s Department of Public Property. She has six years of experience within the department, holding various positions. In her current role, she manages city-wide contracts. She has a master’s degree in management and is currently a candidate for her master’s degree in leadership. Monique will receive her MSL in 2014 and is looking forward to becoming a well-rounded, effective and successful leader.
Checkout the latest update on the Customer Service Officers Program.