Rosetta Carrington Lue named a 2013 “Woman of Distinction” by Philadelphia Business Journal

HfmapdLw4ngbIZcG7IwwRDl72eJkfbmt4t8yenImKBXEejxNn4ZJNZ2ss5Ku7CxtThe Philadelphia Business Journal recently named its 2013 Women of Distinction. Among the COO’s and Executive Directors, Presidents and Vice Presidents stood our City’s Chief Customer Service Officer Rosetta Carrington Lue.

Every year, the Philadelphia Business Journal honors a class of distinguished women based not only on their career accomplishments and impact on their organization but on their community service record as well. In 2013, the City of Philadelphia was designated as a “Citizen Engaged Community” in part from the success of Lue’s Philly311 Neighborhood Liaison Program. Lue was also named to Huffington Posts’ 2013 “Top 100 Customer Service Pros on Twitter.” Lue is distinguished in community service too. As a heart disease survivor, Lue has been involved with the American Heart Association for years. This past year, she was named a national spokesperson for the American Heart Association’s Go Red for Women campaign.

On Rosetta’s leadership, her Philadelphia Business Journal nominator wrote:

As a leader, Rosetta is quick to recognize leadership qualities in others and constantly seeks professional development opportunities for her staff … I have come to know her as an unselfish woman overflowing with brilliance. With a sincere and abiding concern for her staff, co-workers, our city and women throughout the tri-state region, Rosetta is a fine leader.

Rosetta’s leadership, experience and strength have been invaluable assets to Philly311 and the Managing Director’s Office. To keep up with what Rosetta accomplishes next, follow her on Twitter (@Rosettalue) or follow her customer service blog at

(Photo by Jeff Fusco in Rosetta’s Philadelphia Business Journal article.)

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