The Philly 311 Show: Center of Excellence

Philly311, the City of Philadelphia’s non-Emergency Contact Center, is proud to present The Philly311 Show. Hosted by Chief Customer Service Officer Rosetta Carrington Lue, the show’s goal is simple: to engage, educate, and empower citizens with information about city services. Through interviews with employees from across the municipality, citizens can learn about new initiatives, available resources, and get to know the personal side of city government. The biweekly show appears on the Philly311 Youtube channel as well as Philadelphia’s Channel 64 at 7:00pm on Monday/Wednesday/Sunday and 7:00am on Tuesday/Thursday/Saturday.

On Season 1, Episode 4, Rosetta Carrington Lue sits down with Director of the Center of Excellence, Jackie Linton. In this episode:

  • Jackie discusses the three core functions of the Center of Excellence.
  • Rosetta and Jackie talk about talent development and why it is so important.
  • Jackie discusses the recent Mayor’s Returning to Learning College Fair.
  • Jackie shares what she loves most about living in Philadelphia. 

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