The Philly311 Neighborhood Liaison Program hit a major milestone today, registering its 1000th participant. The program had 1,026 participants by day’s end.
Hitting this milestone means that over 1000 community heroes across the city have been empowered to directly enter service requests into 311’s system. These community members are educated on municipal services and often become the centralized voices of their neighborhoods. In addition to the 1026 civilians trained through the Neighborhood Liaison Program, over 900 Philadelphia Police officers are also trained to enter requests into the 311 system.
“It’s so great that over 1,000 people are trained in our system, but we need more. We need more community heroes.” Philly311 Community Engagement Coordinator Daniel Ramos
The Philly311 Neighborhood Liaison Program recently partnered with Philly KeySpots for a technology upgrade. Now the program has access to a mobile computer lab of over 30 laptops, meaning that community organizations do not have to have access to technology or partner with other organizations to receive training.
The Philly311 Neighborhood Liaison Program provides free training to community organizations across the city. To request a training, or to learn more, email firstname.lastname@example.org. Also, check out the program’s official video:
Congratulations to Daniel and the Neighborhood Liaison Program!