Academy Recap: Ideation

The third cohort of the Academy for Municipal Innovation kicked off in October 2015. This is a blog series written by participants about their experiences in the program. Today’s author is Patrick Mulhern, Salesforce Administrator in the Office of Innovation and Technology. Ideation. That’s what the Innovation Academy has done. Every member of the class, at some time or another, had a brilliant…

Academy Recap: Value Propositions

The third cohort of the Academy for Municipal Innovation kicked off in October 2015. This is a blog series written by participants about their experiences in the program. Today’s author is Joseph Gruber, Lead GIS Analyst, Department of Licenses & Inspections.  The first four weeks of AMI taught us to ideate through design thinking, to analyze with systems thinking, to…

Philly311 Releases Self-Service Knowledge Base

Finding City government information just got easier with the Philly311 Self-Service knowledge base. The knowledge base makes it easy for you to search general information and frequently asked questions related to City of Philadelphia government services 24 hours a day. Users can access the knowledge base through the Philly311 website at phila.gov/311 or by using the “Find…

The New OpenDataPhilly

We are excited to share in the announcement of the newly redesigned open data portal, OpenDataPhilly.org.  Funded in part by a grant from the John S. and James L. Knight Foundation, and maintained in partnership by Temple University Center for Public Interest Journalism (CPIJ) and local software company Azavea, the new OpenDataPhilly features upgrades on…

Building an open data infrastructure

2014 was a great year for open data in Philadelphia – we saw departments release over 30 datasets, including big ones like Lobbyist Activity, Contracts for Professional Services, and Commercial Building Energy Usage, along with the publication of the Open Data Strategic Plan. But if you look at the release dates in our Open Data…

“Leading from the Front” a Video about Philadelphia’s Public Safety Strategies

Earlier today, the City of Philadelphia released a video highlighting four of its most innovative strategies around public safety. In the video, Mayor Michael Nutter, Chief of Staff Everett Gillison, Managing Director Rich Negrin, Police Commissioner Charles Ramsey, and 1st Deputy Police Commissioner Richard Ross discuss Philadelphia’s efforts in community policing, intelligence and data-driven policing,…

Voting? The Philly311 Mobile App Can Help!

On Monday, the Philly311 Mobile App sent out a push notification to remind users to vote. This is just one of the ways the app can be helpful this Election Day. Philly311’s Election Day widget, released yesterday morning, is a perfect pocket resource for voter participation. The widget’s homepage shows voting hours, information for first-time voters, and…