A Day in the Life?

One of the most common questions I get as Deputy Mayor and Managing Director is, “What’s a typical day like?” People seem to want to know what a “Day in the Life” is working for a great City like Philadelphia. The true answer is, there is no such thing as a “typical” day in this…

The Freedom to Innovate

Earlier this year, the City of Philadelphia hit the national stage to highlight its commitment to innovation and civic technology. We hosted the Philly Innovates Summit at the PA Convention Center, officially announcing the partnership between the City of Philadelphia and Salesforce in the launch of a new 311 CRM (Customer Relationship Management) system. The…

Think Big, Act Small

You hear it all the time, “It’s the little things” that make all the difference. Whether it’s in our personal or professional lives, our attention to detail is often the differentiator between mediocre and magnificent. I learned this lesson from a former group president of a great Fortune 500 company. His name is John Babiarz…